Red Hat Access and Tooling

This space provides access and tooling articles for external Red Hat customers and Red Hat associates who do not have access to internal Confluence spaces. Access is view-only.

Questions or comments? Use the Jira and Confluence support portal.

• Accessing the Atlassian Cloud environment

• Atlassian Cloud Migration (status and quick links)

• Getting started in Atlassian Cloud

• Customer Access to Jira

• Atlassian Cloud FAQ

• User Accounts: Policy for Atlassian Cloud

• APIs, Scripts, and Bots: Policy for Cloud Environment

• Atlassian Data Retention Policy

• Privacy and Transparency Notice for the Cloud Instance

• SLAs and Priority Definitions

• Supporting Partner Access in Jira

• Partner bugs

• Identifying and Managing External Access in Jira Projects

• Recommended Steps for Handling Dual-Account Scenarios

• Information for Integration Owners (Jira Cloud)

• Post-Migration Updates & Fixes

• ScriptRunner Enhanced Search

• Submitting a service request to PME

• Migration cutover schedule (archived)